A new clients come into my web agency. How to configure email and social accounts to work better? [on hold]
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Marco Panichi
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Published on 2013-10-18T05:28:44Z
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2013/10/18
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customer-service
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I created websites for many years but still have not found the right way to organize all the email and social accounts of every clients.
I mean, every web agency follows dozens of customers. Each client needs at least Google Analytics, AdWords, a Facebook page, a Twitter profile, a Youtube channel, probably a listing on Google Places and maybe a Mail Chimp (or similar) account.
The web agency, in my opinion, must own these accounts, use them to deliver results to the customer and -of course- make them available to the customer for two reasons: - The customer must be able to see how things are going - The client must have the ability to change web agency without suffering
The web agency, however, has many problems in having all of these accounts. For example, I like the idea of having a Gmail account for each client and from that account use all the products of Google.
But is not possible to create more than many Gmail account from the same ip address and with the same phone number.
The web agency could invite the customer to create his own accounts but: - This is not necessary a value for the customer (indeed...) - The web agency would manage them, however, from the same ip address, incurring in problems - If phone verification occurs, the web agency has to disturb the customer for verification
Have you the same problem? How to solve it?
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